Baz Heating & Air Conditioning Inc - Parma, Ohio

Dave Wichmann

Baz HVAC came out and replaced my mother’s hot water tank. They did a very professional job.
Cleaned up afterwards and didn’t even scratch the floor! Thanks!

SRW

This guy is ? (Awesome)
He fixed up stuff real fast!!! He is not that expensive for what you get!!! He is super efficient and Baz is really nice ? I HIGHLY recommend this guy! I am now as cool as he is ?

Phil Shearman

Was without heat all night, called first thing this morning and they were there within a half hour. They found the problem, fixed it, cleaned it and had heat quickly. The techs were knowledgeable and polite. Reasonably priced also. Will definitely call them again if needed.

Mark Thomas

Dan responded within an hour to my residence. He was friendly, professional and fixed my furnace issue quickly. He had to return the next morning after getting the part, but was able to get the furnace working initially that first visit.

I took two stars off because he was very vague with the price and charges. I had to ask him about costs and the ending total was over double what he told me initially. I would suggest getting a written quote prior to having any work done. Additionally, there is a 4% fee for using a credit card. This was not mentioned until I was asked to pay. I had even asked if they accepted Visa debit cards as payment the day before. This would have been a great time to mention the fee.

Overall, I am satisfied with the work performed, but suggest others to be more conscientious regarding the billing and charges.

If it is freezing outside and you need to get your heat going, they will respond quickly and do professional work.

Timothy Bird

Great guy with tons of experience. Always helps when I need it. Quality work and professionalism all the time. Parma and surrounding areas should call Baz first

Michael Cook

Quality service. Dan came out to look at my furnace only an hour after I called him, and it wasn't even an emergency. He diagnosed the issue in about 15 minutes and fixed it in another 20. He already had the proper part on his truck without even knowing he would need it. On top of everything the price was extremely fair. The first place I'll call next time I have an issue.

Ashley

On Friday, I called to get a second opinion on my furnace, after having another company out three different times to look at my furnace. The other company kept quoting me for different parts and didn't seem to know what was actually wrong with the furnace. The next part they wanted me to replace was around $550-$600 and wasn't a guaranteed fix. After already spending hundreds of dollars, we couldn't afford to keep guessing.

Baz was quick to come out and take a look for no charge. I have a newborn at home and was laid off right before having my son, so money has been extremely tight. They didn't have the necessary equipment to determine what was wrong with the furnace at the time, but told me that he would be back on Monday to do more tests and he got it working temporarily. On Monday, a different guy came out and figured out the issue by testing the furnace with the new part. It was working but would cost me $550 for him to leave the part in. Unfortunately, we have barely had money to feed our family, let alone shell out $550 on the spot for this part. The guy stepped outside to see if the price could be dropped any after I told him there was no way, we could afford that part and that I would need to discuss it with my husband to try and find a way to come up with the money. They said $500 was the lowest they could go to leave the new part in instead of putting the old part back in. I felt extremely pressured (as the new part was already installed in the unit) and we didn't have the money for the part. I had no choice but to have him put the old part back in the unit. After he put the old part back in, he tells me, "it will just be $125 today then". This fee should have been mentioned at anytime prior, so I could have planned for this. On Friday, I had been told that they were going to look at it for free. I would never have agreed to them coming out, if I would have been quoted this $125 fee. All I needed was a day to talk to my husband and figure out how we could come up with the money, so they could come back out and install the part. It is very unlikely that I will use this company for the replacement of this part now and I had to use the only money we had until the end of the month to pay for a fee that was NEVER disclosed. The company being easy to work with and being quick to come help initially, was overshadowed in the end. After doing further research the part is $150 online new, so $400 for labor on a part that takes 10 minutes to install.

Allie Boni

Brian and Rob installed a new furnace and duct work at my home. They were prompt, courteous and reliable. They left the basement cleaner than when they got there. I was able to receive an estimate and have it installed the next day. They have the best prices around and do amazing work. I would highly recommend them to anyone!