GameStop - Sunrise, Florida

Marco Antonio

As previous reviews have stated, this GameStop is a scam. They tried to sneak in a GameStop pro subscription without my knowledge. And once I noticed, they said it was MANDATORY to aquire a subscription when buying any console from them.

Sergio

I've been to this GameStop twice now and on both times I've purchased a game, they've tried to charge me more than it actually cost. I was purchasing a PS4 game for $12.99 with tax being $0.91. However, I was about to pay when I noticed I was being charged almost 18 dollars. The employee fixed it and acted like it was an accident but this has happened on two seperate occassions now. This GameStop should be investigated for these scams they are trying to pull off.

Mike G

SCAM !! Trying to buy a PS5 Pro being a gamestop pro member, the store employee (Luis) was forcing me to buy a protection plan over $120 on top of the $800 the Playstation already costs. I kindly refused the protection plan. Luis after said "I cannot sell the ps5 pro unless you buy the plan".. I said ok ill place an in-store pickup then. And pay MSRP. Minutes after I placed my order online (confirmed) the store canceled my order (7 in stock) Leaving me without a ps5 pro and without my money (stuck in pending). Customer service was useless, I have to wait 4-7 business days to get my refund. This store is a SCAM so BEWARE. Don't let them rob you. You do NOT need to buy a protection plan to be able to purchase a PS5 Pro. You are WARNED.

Anthony Salomone

Awful release. Only had 8 products to give out with 50 people in line. They made it two per person so the first 5 people took everything. Manager is a joke.

Charles Kahle

ScamStop. Total bait and switch move with the PS5 Pro. Have it on display with the price tag. When you go to buy it you are forced to buy a bundle with useless accessories for a much higher price. A reminder of why I have stopped going to GameStops in general.

Michel Vargas

Tengan cuidado con este gamestop de sawgrass mall son estafadores tratan de engañarte con las garantías para comprarlas y luego cuando quieres usar la garantía te quieren dar equipos usados

Ya tengo más de 10 años usando varios GameStop en diferentes ciudades y estados y siempre me han cambiado por equipos nuevos
Este game stop de sawgrass mall es el único en años que he visto que trata de estafarte a la hora de cobrar el
Insurance o garantía de tus equipos tengan mucho cuidado

Be careful with this GameStop at Sawgrass Mall. They are scammers who try to trick you with warranties to buy them and then when you want to use the warranty they want to give you used equipment.

I have been using several GameStops in different cities and states for more than 10 years and they have always exchanged me for new equipment.

This GameStop at Sawgrass Mall is the only one I have seen in years that tries to scam you when it comes to collecting the
Insurance or warranty of your equipment. Be very careful.

everyonehatesjet

The employee Desiree added a warranty to my game without asking me. Really wish I saw it in store so I could confront her about stealing from me which is essentially what you're doing when you add things to a transaction that people are not informed of. I had purchased 2 other shirts as well so I unfortunately didn't notice the price difference. Check your receipt before you leave and ideally do not go here.

Pablo Sanchez

Estafadores. Me adhirieron a una suscripcion sin mi consentimiento, Me vendieron una playstation refurbished, no pasó 1 hora de comprarla que fuí a cambiarla porque quería una nueva. La diferencia de precio eran 40 dólares y me quiso cobrar 80 cuando le reclamo me dice que parte de lo que había pagado la primera correspondia a una membresia ( para que quiero una membresia si no vivo en USA). Cancelé la compra y pedí el reintegro del dinero, me devolvieron 20 dólares menos que correspondian a la membresía que no solicité, así que me fuí de ahi sin Playstation, con 20 dólares menos y mucha bronca por la estafa. Nunca volveré, y recomiendo a quien valla que revise muy bien su transaccion. Desde ya pésima la atención. Me dijeron que para recuperar los 20 u$ debo llamar a la compañia.